News | Alchimica – Update On The Effect of Covid-19

In light of the ever-developing situation, we wanted to take this opportunity to confirm that we will be maintaining a Business as Usual stance to minimise any impact the Coronavirus could have on your business.

Business as Usual:

Guided by UK Government and Public Health advice we have both reviewed our operations and developed business contingency plans to ensure our supply chain is protected should situations change:

Office and Warehouse facilities – Open as Usual – for materials, support and advice.  Furthermore, our full delivery service will be available.

Sales Support – Sales Office maintains operation in full.  Some of our staff are home working to ensure they are active to take and process orders along with answering technical and general enquiries.

External Sales Teams – Continues to be available for face to face meetings.  However, if our customers require it we can also hold meetings via phone, Skype, and email to respond to queries or orders. 

Protocols to support Business as Usual:

We’re reinforcing government guidelines in key areas and would ask that your organisations observe the areas below:

Ensure that your all staff observe key government guidelines including:

  • Good hygiene – washing hands regularly for 20 seconds at a time
  • Social Distancing – keeping at least 1 metre away from other persons
  • Body Contact – reducing handshakes etc.
  • Self-Isolation – returning from at risk countries or identifying virus symptoms

Reduce the amount of face to face meetings held with Alchimica representatives, where possible please conduct business via phone, video call and email.  If a meeting is necessary, it should be arranged offsite with a maximum of four attendees.

Clearly the situation remains fluid and like everyone else, we will continue to follow advice from Government and Public Health and will of course also, endeavour to deliver projects and materials as seamlessly as possible despite the current disruption.

We will always follow official guidance on the virus, if you’d like more information please visit https://111.nhs.uk/covid-19  

If you have any queries or require additional information, please contact us either on 01437 563564 or by filling in the form below.

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"Hyperdesmo was the ideal solution for the job. Quick and easy to apply and very reasonably priced too."

Les Smith

LS Roofing

I have used several Alchimica products in the past and I keep coming back to them. Reliable, outstanding performance and fantastic prices. Thanks!

Chris J

CJ Waterproofing

I used Hyperdesmo HAA and Particular on a tricky job which combined with the great advice provided by the team at Alchimica resulted in a successful outcome and a satisfied customer. Cheers!

W Simpson

Simpson & Son Waterproof & Damp Proofing

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